Managing Director, Key Client Office
As Managing Director, Key Client Office, I contribute to ENGIE Impact Booster ambition by implementing the key account management approach with ENGIE’s most valuable clients, and by coordinating large and multi-BU implementation projects that support our key clients’ sustainability transformation.
I lead three teams to accomplish our goals: global account managers, who develop relationships with ENGIE key clients to deliver additional growth and introduce sophisticated projects; global program coordinators, who coordinate global projects where multiple ENGIE business units (BU) are involved; and operational excellence teams to support global account managers and coordinators and to monitor project progress and performance. Our global account managers proactively manage the relationships with ENGIE key clients to influence their sustainability strategies in the early stages and help them understand the value that ENGIE can bring to their organizations globally. On the implementation side, we offer professional, global program coordination to ensure the successful implementation of sophisticated projects (such as across multiple technologies and multiple geographies/BU) that help accelerate our customers’ sustainability roadmaps to meet their goals.
Success is when ENGIE Impact is recognized as a unique and trusted partner for our clients in their sustainability transformation.
My double-professional background of 10 years in sales and 20 years in procurement provides me an excellent understanding of how to approach our key clients, how to create a great experience, as well as how these organizations function, from strategy to implementation and from decision-making to procurement.
When I’m not working, I enjoy trekking, traveling with my family, and rowing, as well as spending time with friends.