Privacy Policy | ENGIE Impact

Privacy Policy

Last Updated September, 2023

We Respect Your Privacy

ENGIE Insight Services Inc. dba ENGIE Impact and the companies comprising the ENGIE Impact business unit listed below (hereinafter “Company” or “we” or “us”), respect your privacy and are committed to protecting it through our compliance with this Privacy Policy ("Policy") which applies where we are the data controller. Where we are processing on behalf of our clients, their privacy policy applies.

Note that this Privacy Policy does not apply to the processing of Personal Information via our Careers page which is linked to an ENGIE group website. Information about the way we process the Personal Information of job applicants can be found in the Privacy Notice on our Careers page here.

This Policy describes the types of personal information we may collect from you or that you may provide when you visit or use our websites or portals (our “Websites”) and our practices for collecting, using, maintaining, protecting and disclosing your information as data controller.

This Policy applies to the personal information we collect:

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Policy may change from time to time so we encourage you to check the Policy periodically for updates.

1. General Information

Information We Collect About You And How We Collect It

We collect several types of personal information about you (“Personal Information”), including information that you provide to us and information we collect automatically via data collection technologies, as detailed below:

Data Controller

The data controller of the ENGIE Impact website is ENGIE Insight Services Inc. dba ENGIE Impact (“ENGIE Insight”) whose registered office is at 1313 N. Atlantic Street, Suite 5000, Spokane, WA 99201.

For other activities, the data controller may vary according to the product or service. A list of our data controllers and their addresses is given at the end of this Policy.

Our lawful basis of processing is generally legitimate interest (we have a business or commercial reason for using your personal data) but for some activities (such as marketing), it may be based on consent or legal obligation. If based on consent, you may withdraw your consent for future processing at any time by simply contacting us.

How We Use Your Information

We use your information:

For any other purpose with your consent. We also may use technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). There is no personal impact: the purpose is solely to improve our services and Websites. You may reject the behavioral tracking. For more information regarding the technologies we use to automatically collect your data (including cookies) and how to manage them, please refer to our Cookie Notice.

Disclosure Of Your Information

We may disclose Personal Information that we collect, or you provide, as described in this Policy:

Data Security

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of Personal Information along with measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We urge you to be careful about giving out information in public areas of our Websites like message boards.

Children Under The Age Of 18

Our Websites are not intended for children under 18 years of age and should not be accessed by children.

Any processing by us of the data of children under 18 years of age, for example in the context of educational visits to our offices are covered by a separate Children’s Privacy Policy.

Data Retention

We retain your Personal Information no longer than is necessary and relevant for the purpose it was collected for or as required by applicable laws. Following this, it will be securely deleted. (In some instances a limited anonymized version of information may be kept for statistical purposes. As it cannot be linked to you, it is no longer legally seen as Personal Information.)

2. Information Addressed To Californian Users

If you are a resident of California, the following additionally applies to you.

Your California Privacy Rights

We allow third parties through automated technologies to collect information related to the use of our websites for analytics purposes. At this moment, we do not have actual knowledge of any sale or sharing of personal information to third parties for their advertising purposes. If your browser is sending ”do not track” signals, we do not interact with them in any way.

In addition, we do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.

California residents have certain rights regarding their personal information (subject to certain exemptions or other limitations under applicable laws). These include:

The collection of geolocation data constitutes sensitive personal information.

3. Information Addressed To European Users

If you are based in Europe, the following additionally applies to you.

Transfer Of Personal Information Outside The European Union

We may transfer your Personal Information to, and process it in, countries other than the country in which you are resident, which are located outside the European Union (EU).

The legal basis of transfer in such situations are as follows:

For further information concerning the Standard Contractual Clauses and safeguards we have put in place, please contact us as indicated in the section "Contact Information" below.

Your Data Protection Rights

You have the following data protection rights:

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

We do not process Special Category Personal Data (also known as sensitive personal data.)

4. Information Addressed To UK Users

If you are based in the United Kingdom, the following additionally applies to you.

Transfer Of Personal Information Outside The UK

We may transfer your Personal Information to, and process it in, countries other than the country in which you are resident, which are located outside the UK ( a “restricted transfer”).

The legal basis of transfer in such situations are as follows:

For further information concerning UK Standard Contractual Clauses and the safeguards we have put in place, please contact us as indicated in the section "Contact Information" below.

Your Data Protection Rights

You have the following data protection rights:

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

We do not process Special Category Personal Data (also known as sensitive personal data.)

5. Contact Information

To ask questions or comment about this Privacy Policy and our privacy, contact us at privacy.impact@engie.com.

List of Data Controllers


Name Location Address
ENGIE Insight Services Inc. dba ENGIE Impact USA 1313 N. Atlantic Street, Suite 5000, Spokane, WA 99201
ENGIE Impact Australia Pty Ltd Australia Rialto South Tower, 525 Collins Street, Melbourne Vic 3000, Australia
ENGIE Impact Belgium SA Belgium Simon Bolivarlaan 36, 1000 Bruxelles, Belgium
ENGIE Impact Chile spA Chile Isidora Goyenechea No. 2800 Las Condes, Region Metropolitan 1601, Santiago, Chile
ENGIE Impact France SAS France 1 Place Samuel de Champlain, 92400, France
ENGIE Impact GmbH Germany Ella-Barowsky Strasse 44, 10829 Berlin, Germany
ENGIE Impact Philippines, Inc. Philippines 26/F GT Tower International 6813 Ayala Avenue, corner H.V. Dela Costa Street, Makati City, Philippines
ENGIE Impact UK Ltd. UK Riverbridge House, Anchor Boulevard, Dartford, Kent DA2 6SL
ENGIE International FM Ltd UK Rooms 481 – 499, Second Floor, Salisbury House, London Wall, London EC2M 5SQ