Caesars Entertainment Hits Sustainability Jackpot

The Challenge

With more than 50 destinations, 39,000+ hotel rooms, 300+ restaurant and dining outlets, and 200+ nightlife venues globally, Caesars Entertainment is one of the most geographically diverse entertainment companies in the world. When the company first set forth aggressive sustainability goals in 2007, leadership executives knew that achieving these goals across such a complex organization would be no simple task.

As the organization has grown, so have its sustainability initiatives – and corresponding complexity. Caesars was even one of the first organizations that committed to science-based targets, demanding an even greater commitment to data quality and discipline. To achieve its aggressive environmental goals, Caesars Entertainment turned to ENGIE Impact for help.

The Solution

With over four years of partnership, Caesars has engaged ENGIE Impact’s team of industry-leading carbon, energy, and waste experts to provide data-driven insights and expertise to achieve aggressive goals. Some highlights of the partnership include:

• Efficient and accurate collection, tracking and monitoring of energy, water, waste, and emissions data. ENGIE Impact’s Global Data Management helped aggregate portfolio-wide data to deliver the essential foundation to baseline and track performance to reduction goals.
• End-to-end Waste Management: Using portfolio-wide data, site-specific insights, and ENGIE Impact’s expertise, Caesars designed a spectrum of diverse programs to address recycling, organics, waste prevention, asset recovery, and employee and guest engagement.
• Current state assessment to understand waste generation, Caesars invested in high-quality data that would show a 360° view of waste opportunities, including:
  • Waste invoice data management – A consistent, cross-portfolio view of waste details that matter, such as tonnage and pick-up frequency
  • Waste Audits – Deep dives into waste collection skips and across site operations revealed items that could be recycled, composted, or repurposed
  • Technology – Compactor sensors to monitor waste levels, identifying opportunities to reduce waste collection frequency
  • Regulations and Supplier Assessments – Matching local regulations to available composting or recycling suppliers

• Execution: Using insights to build innovative programs. Caesars wide-reaching programs reduce waste generation, make recycling intuitive and uncover creative ways to donate or repurpose items – greatly enhancing recycling rates and saving millions.
  • Implemented a single-stream recycling program at loading docks to separate recycled materials from non-recyclable waste and to regain silverware and other reusable items from accidentally entering the waste streams
  • Conducted an enterprise-wide review of waste transportation and installed 16 pressure monitors in waste compactors at 11 properties that notify waste collectors when full
  • Established baseline food waste data to measure and accelerate progress going forward
  • Engaged employees with competitions to collect partially used soaps for donations, reduce organic waste in kitchens, and even apply efficiency practices at home
  • Made it easy for guests with opt-out programs for housekeeping, single-stream recycling, and convenient, well-labeled bins
  • Donated furniture from hotel rooms undergoing refurbishment, both to support neighboring communities and also to save the items from ending up in landfill

• Robust GHG Emissions Accounting and Disclosure to CDP: Leveraging ENGIE Impact’s CDP-accredited Carbon Manager software and a team of disclosure experts, Caesars was able to confidently and accurately track, measure and manage its GHG emissions using a consistent, proven methodology backed by verifiable data. With ENGIE Impact’s support, and Caesars proven history of environmental commitment and performance, the hospitality leader was able to achieve a perfect 100 disclosure score by providing more compelling, qualitative responses to the 2015 CDP Climate Change questionnaire. For the 2016 CDP Climate Change response, Caesars challenged itself to go another step further. Building on an already strong response, Caesars leveraged ENGIE Impact’s expertise to develop and report its first-ever science-based carbon target aligned with the Paris Agreement, earning the highest possible score – a perfect A – and a place on the coveted CDP Climate A-List.

The Result

• 79% achieved of 2025 Science-Based Target
• 23.7% Reduction in Greenhouse Gas Emissions since 2011
• A-List CDP
• Reduction of 49% of waste going to landfills in 2018
• 10% absolute water consumption reduction since 2008
• 100% of North American owned or managed hotel resort properties achieved an excellent 4 rating or higher with Green Key Global – an established eco-label program offering sustainable certification to hotels and venues in 56 countries.