Webinars and Events Careers Login
  • About
  • Sectors
  • Solutions
  • Success Stories
  • Insights
  • Contact

About Us

  • How we help you icon How We Help
  • Sustainability Transformation What is Sustainability Transformation
  • Leadership ENGIE Impact Leadership Team
  • Leadership Leadership Team, SRM Division
  • Corporate Sustainability Corporate Sustainability
  • Consultants Meet Our Consultants
  • Newsroom Newsroom
  • Diversity and Inclusion Inclusion at ENGIE Impact
  • Briefcase Careers
Contact Us

Sectors

  • Chemicals Chemicals
  • Consumer goods Consumer Goods
  • Food Beverage Food & Beverage
  • Healthcare Healthcare
  • Hospitality Hospitality
  • Mining metals Mining & Metals
  • Pulp Paper Pulp & Paper
  • Real Estate Property Real Estate & Property
  • Restaurant Restaurant
  • Retail Retail
  • Technology Technology
  • Telecom Media Telecom, Media & Entertainment
View All Sectors
  • Expense Data Management Utility Expense Management
  • Waste Consulting Services Waste Expense Management
  • EI icon telecom media Telecom Expense Management
  • Renewable Electricity Renewable Energy
  • Energy Supply Manager Services Energy Supply Management
  • Energy Manager Services Energy Management
  • Carbon Management Carbon Management
  • Waste Icon Total Waste Management
  • Ellipse platform Ellipse - Reporting Platform
  • About
    • About
    • How we help you icon How We Help
    • Sustainability Transformation What is Sustainability Transformation
    • Leadership ENGIE Impact Leadership Team
    • Leadership Leadership Team, SRM Division
    • Corporate Sustainability Corporate Sustainability
    • Consultants Meet Our Consultants
    • Newsroom Newsroom
    • Diversity and Inclusion Inclusion at ENGIE Impact
    • Briefcase Careers
    • Contact Us
  • Sectors
    • Sectors
    • Chemicals Chemicals
    • Consumer goods Consumer Goods
    • Food Beverage Food & Beverage
    • Healthcare Healthcare
    • Hospitality Hospitality
    • Mining metals Mining & Metals
    • Pulp Paper Pulp & Paper
    • Real Estate Property Real Estate & Property
    • Restaurant Restaurant
    • Retail Retail
    • Technology Technology
    • Telecom Media Telecom, Media & Entertainment
    • View All Sectors
  • Solutions
    • Solutions
    • Gradient Capabilities SRM simplified Resource Management
      • Resource Management
      • Expense Data Management Utility Expense Management
      • Waste Consulting Services Waste Expense Management
      • EI icon telecom media Telecom Expense Management
      • Renewable Electricity Renewable Energy
      • Energy Supply Manager Services Energy Supply Management
      • Energy Manager Services Energy Management
      • Carbon Management Carbon Management
      • Waste Icon Total Waste Management
      • Ellipse platform Ellipse - Reporting Platform
      • Learn More
  • Success Stories
  • Insights
  • Webinars and Events
  • Careers
  • Login
  • Contact

Major Healthcare System Saves Millions Optimizing Telecom Expense

Case Study
See All Insights
Healthcare Industry
Telecom Expense Management
Resource Management
August 27, 2019

When the finance director at one of the largest healthcare systems in the country engaged ENGIE Impact to streamline telecom expenditures for a few dozen accounts, it came as a surprise that the system’s telecom network actually consisted of several hundred unique accounts. Over the course of three months, ENGIE Impact worked with the client’s finance and IT departments to design and implement a comprehensive telecom expense management (TEM) solution.

The Challenge

Prior to engaging ENGIE Impact, the client’s IT department negotiated service contracts with its telecom providers and the AP department simply paid its telecom expenses. There was little communication between teams, and the AP department lacked the technical experience needed to validate vendor charges. Further complicating matters, the AP team accounted for telecom expenses by cost-center, not by location. Rolling up expenses into a handful of organizational buckets did not provide the IT team the visibility it needed to optimize its network. Most importantly, the healthcare system recognized that key personnel were spending valuable time on low-value tasks as it acquired locations and merged with other networks. To support its growing footprint, the healthcare system knew that it would need to free up its finance and IT talent to focus on innovation.

Client

national healthcare system

450+

locations

$35M+

annual telecom expense

The Solution

Together, ENGIE Impact and the healthcare system’s finance and IT teams developed a TEM program that would allow the healthcare system to cut costs, improve visibility, and gain efficiencies across its telecom network. Key elements in the TEM solution include:

The Results

Since implementing the TEM program, the healthcare network has achieved impressive results, including:

$3.5M

savings through resolving erroneous charges

$580,000

annual savings from network optimization

$65,000

reduction in annual late fees

Leaning on ENGIE Impact’s deep telecom experience and client support teams, the healthcare system was also able to focus more finance and IT resources on innovations in telehealth and real-time claims payment technology while steering several major M&A projects.

Get In Touch

Let's work together to decarbonize your organization.

Contact Us

Explore More

Q&A: Mathias Lelievre on Decarbonizing Heavy Industry

There is a growing focus on bringing down emissions in heavy manufacturing, such as steel and concrete. Mathias Lelievre speaks with Climate Group on the subject of industry and how we decarbonize it.
Read Article

Unlocking Business Energy Efficiency with Energy Savings as a Service

Organizations are looking to efficiency as a way to green their buildings and operations. Energy Savings as a Service (ESaaS) provides a cost-effective solution.
Read Article

Healthcare System Activates Employees to Support Waste Management Efforts

One large healthcare system saw the importance of resource optimization and was determined to improve its waste management strategy.
Read Case Study

Related

ENGIE Impact and NFL Green: Creating a Sustainable Legacy at Super Bowl LIX Weekly Energy Market Watch Leveraging the EU Energy Efficiency Directive into an Actionable Sustainability Strategy
How We Help Investor Relations Contact Us Newsroom Cookie Notice Privacy Policy Ethics & Compliance Platform Expertise Sustainability Success Stories Sectors Suppliers Insights
Sign up for updates
© 2025 ENGIE Impact All rights reserved.