Any disruption to business operations can be challenging, and we know you’ll have questions. Please leverage the information and resources below to help you prepare and recover from natural disasters.

What To Expect During an Outage

Infrastructure restoration will be crucial following an outage. Utilities will complete an assessment of the damage and find out what they can repair safely. Emergency/vital business sites (hospitals, fire departments, traffic control) take priority to have power restored, followed by residential, then commercial sites.

ENGIE Impact Is Here To Help

Our team is dedicated to supporting you. Please reach out to your Client Representative who can provide you with a list of impacted sites (or email info.impact@engie.com). We’ll monitor impacted sites and track progress toward restored business operations, including noting how your billing may be affected.

Why Climate Resilience Matters

There must be resilience in the face of climate change. As climate change takes increasing hold, we can all expect more intense weather instances including storms, outages, and floods. This requires organizations to be up-front with planning, energy management, and preparation of their physical infrastructure.

Popular Resources

National Weather Service

Detailed weather alerts, forecast maps, safety tips and more.

Visit weather.gov

U.S. Power Outages

Track outages across the United States via this interactive map.

Visit poweroutage.us

Ready

Preparedness planning toolkits for your business.

Visit ready.gov

Service Territories

EEI U.S. Member Company territory map.

View PDF

More Resources

• National Hurricane Center
• NWS - Hurricane Preparedness
• Red Cross - Flood Safety
• FEMA - Resources For Getting Your Business Prepared
• ESRI - Wildfire Public Information Map
• Red Cross – Disaster Recovery

United States & Canada Utilities

A | B | C | F | G | H | I | K | L | M | N | O | P | Q | R | S | T | U | V | W | Y

Alabama

Alabama Power | Outage Center | Twitter

Florence Utilities | Outage Map

North Alabama Electric Cooperative | Facebook

Wiregrass Electric Cooperative | Current Outages

Alaska

Alaska Villages Electric Cooperative

Alaska Electric Light & Power Company

Chugach Electric Association | Current Outages

Copper Valley Electric Association

Golden Valley Electric Association | Current Outages

Kodiak Electric Association

Municipal Light & Power

Alberta

ATCO Electric | News Center

Bullfrog Power | Twitter

ENMAX | Current Outages

EPCOR | Twitter

FortisAlberta | Outage Map | Twitter

Arizona

Arizona Public Service | Outage Center | Twitter

Salt River Project | Current Outages | Twitter | Telecom

Tucson Electric Power | Twitter

UniSource | Twitter

Arkansas

AEP Southwestern Electric Power Company | Outage Center | Twitter

Entergy | Storm Center | Twitter

North Little Rock Electric | Twitter

British Columbia

BC Hydro | Power Outages | Outage Map | Twitter

Bullfrog Power | Twitter

FortisBC | Twitter

California

Alameda Municipal Power

Anaheim Public Utilities | Current Outages

Azusa Light & Water | Alert Center

Bear Valley Electric

Burbank Water & Power

City of Palo Utilities | Current Outages

Glendale Public Service Department | Twitter

Healdsburg Municipal Electric Department

Imperial Irrigation District

Los Angeles Department of Water & Power | Twitter

Pacific Gas & Electric | Current Outages | Twitter

Pacific Power | Current Outages | Twitter

Pasadena Water & Power | Current Outages

Sacramento Municipal Utility District | Outage Map | Twitter

San Diego Gas & Electric | Outage Center | Outage Map | Twitter

Southern California Edison | Current Outages | Twitter

Surprise Valley Power

Valley Electric Association | Twitter

Colorado

Black Hills Energy | Outage Map

Colorado Springs Utilities | Storm Center | Current Outages | Twitter

Holy Cross Energy | Outage Center

United Power | Outage Center | Twitter

Xcel Energy | Outage Map | Twitter

Connecticut

Eversource (formerly Connecticut Light & Power) | Storm Center | Outage Map | Twitter

United Illuminating Corp (UIL) | Outage Map

Delaware

Delmarva Power | Current Outages

District of Columbia

Pepco | Storm Center | Current Outages

Florida

City of Tallahassee Utilities

Duke Energy Florida | Storm Center | Twitter

Florida Power & Light | Storm Center | Current Outages | Twitter

Florida Public Utility Company Palm Beach

Gainsville Regional Utilities | Storm Center | Outage Map | Twitter

Gulf Power | Twitter

JEA | Current Outages | Twitter

Kissimmee Utility Authority | Twitter

Lakeland Electric | Current Outages | Twitter

Lake Worth Utilities | Emergency Management | Twitter

LCEC | Storm Center | Outage Map | Twitter

Ocala Electric | Current Outages | Twitter

Orlando Utilities Commission | Storm Center | Outage Map | Twitter

Tampa Electric | Outage Map | Twitter

Georgia

Cobb EMC | Storm Center | Twitter

Dalton Utilities | Outage Map | Twitter

Flint Energies | Outage Map | Twitter

North Georgia EMC | Outage Map | Twitter

Georgia EMC | Storm Center | Current Outages

Georgia Power | Storm Center | Current Outages | Twitter

Hawaii

Hawaiian Electric Company (HECO) | Storm Center

Hawaii Electric Light Company

Kauai Island Utility Cooperative (KIUC) | Twitter

Maui Electric Company

Idaho

Avista Utilities | Outage Map | Twitter

Idaho Power Company | Outages | Twitter

Clearwater Power | Twitter

Rocky Mountain Power | Outage Map | Twitter

Illinois

Ameren | Outage Center | Outage Map | Twitter

ComEd | Storm Center | Outage Map | Mobile Outage Alerts | Twitter

MidAmerican Energy | Storm Center | Outage Map | Twitter

Mt. Carmel Public Utility Company

Indiana

AEP Indiana Michigan Power | Outage Center | Twitter

AES Indiana | Outage Map

Duke Energy Indiana | Outage Map

Kansas City Power & Light | Storm Center | Outage Map

NIPSCO (Northern Indiana Public Service Company) | Outage Center | Twitter

Vectren | Outage Center |Outage Map | Mobile App | Twitter

Iowa

Alliant Energy | Outage Map | Outage Summary

MidAmerican Energy | Storm Center | Twitter

Kansas

Kansas City Board of Public Utilities | Twitter

Westar Energy | Outage & Safety | Outage Map | Twitter

Kentucky

AEP Kentucky Power | Outage Center | Twitter

Big Rivers Electric Corporation

Duke Energy Kentucky | Storm Center

Henderson Municipal Power & Light

LG&E And Kentucky Utilities (formerly Kentucky Utilities) | Storm Center | Outage Map

Louisville Gas & Electric | Outage Map

Owensboro Municipal Utilities

Louisiana

AEP Southwestern Electric Power Company | Outage Center | Twitter

Cleco Power | Storm Center | Outage Map

Entergy Louisiana | Storm Center | Twitter

Entergy New Orleans | Storm Center | Twitter

Maine

Outage Center | Twitter

Central Maine Power | Outage Information | Outage Map

Unitil | Outage Center | Outage Map | Twitter

Manitoba

Manitoba Hydro | Report Outages | Twitter

Maryland

Baltimore Gas & Electric (BGE) | Current Outages | Storm Center

Choptank Electric Cooperative| Current Outages

Direct Energy | Twitter

Pepco | Storm Center | Current Outages

Potomac Edison | Outage Center

Washington Gas

Massachusettes

National Grid – Massachusetts | Outage Central

Eversource (formerly NSTAR, and Western Massachusetts Electric) | Outage | Outage Map

Unitil | Outage Center | Outage Map | Twitter

Michigan

DTE Energy | Outage Center | Outage Map

Minnesota

Minnesota Power

Otter Tail Power Company | Outage Center | Twitter

Superior Water, Light & Power

Xcel Energy | Outage Map | Twitter

Mississippi

Entergy | Storm Center | Twitter

Mississippi Power | Storm Center | Twitter

Missouri

Ameren | Outage Center | Outage Map | Twitter

Empire District Electric Company | Outage Center | Outage Map

Independence Power & Light | Storm Center | Outage Map

New-Mac Electric

City Utilities of Springfield | Outage Center | Outage Map | Twitter

Montana

Montana-Dakota Utilities | Emergency Information | Twitter

Northwestern Energy

Nebraska

MidAmerican Energy | Storm Center | Twitter

Nebraska Public Power District | Outage Map | Twitter

Omaha Public Power District | Outage Map | Twitter

Northwestern Energy

Nevada

NV Energy | Outage Map | Twitter

New Brunswick

NB Power | Current Outages | News

Newfoundland & Labrador

Newfoundland & Labrador Hydro | Power Outage Safety

Newfoundland Power | Outage Center | Outage Map | Twitter

New Hampshire

New Hampshire Electric Coop (NHEC) | Outage Map | Twitter

Eversource (formerly Public Service of New Hampshire (PSNH)) | Storm Updates | Outage Map | Twitter

Unitil | Outage Center | Outage Map | Twitter

New Jersey

Atlantic City Electric | Storm Center | Outage Map | Mobile Apps | Twitter

Jersey Central Power & Light Company | Current Outages | Twitter

Orange and Rockland (O&R) | Outage Map

PSE&G – Public Service Elec & Gas | Storm Updates | Outage Map | Twitter

New Mexico

El Paso Electric | Outage Map

Farmington Electric Utility System |

Public New Mexico (PNM) | Twitter

Texas New Mexico Power | Twitter

Xcel Energy | Outage Map | Twitter

New York

Central Hudson | Storm Center | Outage Map

Con Edison | Storm Central | Current Outages | Twitter | 1-800-75-ConEd

Direct Energy | Twitter

Long Island Power Authority (LIPA) | Storm Center | Outage Map

National Grid – Hicksville | Outage Center | Outage Map | Twitter

New York State Electric & Gas (NYSEG) | Outage Central | Outage Map

Orange & Rockland (O&R) | Outage Map | Twitter

Rochester Gas & Electric (RG&E) | Outage Central

North Carolina

Duke Energy and Progress Energy Carolinas | Twitter

North Dakota

Montana-Dakota Utilities | Emergency Information | Twitter

Otter Tail Power Company | Outage Center | Twitter

Xcel Energy | Outage Map | Twitter

Northwest Territories

Northwest Territories Power Corporation

Northland Utilities Limited

Nova Scotia

Emera

Nova Scotia Power | Outage Map

Nunavut

Qulliq Energy Corporation | Power Outage Information

Ohio

AEP Ohio | Outage Center | Twitter | Outage Watch 866-567-2753 | Twitter

Direct Energy | Twitter

Duke Energy Ohio | The Illuminating Company | Outage Center | Outage Map | Twitter

Ohio Edison Company | Outage Center | Outage Map | Twitter

South Central Power Company | Outage Watch Center | Outage Map

Toledo Edison | Outage Center | Outage Map | Twitter

Oklahoma

AEP Public Service Company of Oklahoma | Outage Center | Twitter | Storm Center | Twitter

Ontario

Bruce Power | Bullfrog Power | Twitter

Hydro One | Storm Center | Mobile App | Twitter

OPG – Ontario Power Generation | News Room | Twitter Feed | Outage Map | Twitter

Oregon

Avista Utilities | Outage Map | Twitter

Canby Utility

Columbia River Public Utility District | Outage Center | Twitter

Idaho Power (IDACORP) | Twitter

Eugene Water & Electric Board | Outage & Safety | Twitter | Current Outages | Twitter

Portland General Electric | Outage Center | Outage Map | Twitter

Salem Electric

Springfield Utility Board | Outage Information

Tillamook Public Utility District | Outage Information

Wasco Electric

West Oregon Electric Cooperative | Outage Center | Twitter

Pennsylvania

Direct Energy | Twitter

Duquesne Light Company | Outage Information & Map

Met-Ed | Outage Map | Twitter

Orange and Rockland (O&R) | Outage Map

PECO | Outage Map

Penelec | Outage Map | Twitter

Penn Power | Outage Map | Twitter

PPL Utilities | Outage Map | Outage Center

West Penn Power | Outage Map | Twitter

Prince Edward Island

Summerside Electric Utility

Maritime Electric | Power Outages

Quebec

Hydro-Québec | Report Outages

Rhode Island

National Grid – Rhode Island | Outage Central

Saskatchewan

SaskEnergy

SaskPower | Outage Updates

South Carolina

Berkeley Electric Cooperative | Outage Information | Central Electric Power Cooperative

Duke Energy Progress SC | Storm Center | Outage Map | Twitter

Marlboro Electric Cooperative, Inc. | Twitter | South Carolina Electric & Gas Company | Storm Center | Outage Map | Twitter

South Dakota

Black Hills Power | Outage Map

MidAmerican Energy | Storm Center | Twitter

Montana-Dakota Utilities | Emergency Information

Northwestern Energy

Otter Tail Power Company | Outage Center | Twitter

Xcel Energy | Outage Map | Twitter

Tennessee

AEP Appalachian Power (APCO) | Outage Center | Twitter

Jackson Energy Authority

Knoxville Utilities Board | Storm Center | Outage Map

Memphis Light, Gas and Water | Outage Map | Twitter | Twitter

Texas

AEP Texas | Outage Map | Twitter

AEP Southwestern Electric Power Company | Outage Map | Twitter

CenterPoint Energy | Outage Tracker | Twitter

Coserv Electric | Twitter

Direct Energy | Twitter

CPS Energy | Outage Center | Outage Map | Twitter

El Paso Electric | Storm Center | Outage Map

Entergy | Storm Center | Twitter

Garland Power & Light

Magic Valley Electric | Outage Map | Twitter

Oncor Electric (Formerly TXU) | Outage Map | Twitter

Sharyland Utilities | Southwestern Electric Power Company (SWEPCO) | Outage Map | Twitter

Texas New Mexico Power | Twitter

TruSmart Energy

Xcel Energy | Outage Map | Twitter

Utah

Rocky Mountain Power | Outage Center | Twitter

Vermont

Green Mountain Power | Current Outages | Twitter Feed

Virginia

AEP Appalachian Power (APCO) | Outage Center | Twitter

Dominion Virginia Power | Outage Map | Twitter

Northern Virginia Electric Cooperative (NOVEC) | Outage Map

Potomac Edison | Current Outages | Twitter

Rappahannock Electric Cooperative (REC) | Outage Center | Outage Map

Shenandoah Electric Cooperative (SVEC) | Outage Map

Washington Gas

Washington

Avista Utilities | Twitter | Twitter

Puget Sound Energy | Outage Map | Twitter

Seattle City Light | Outage Map | Twitter

Tacoma Power | Twitter

West Virginia

AEP Appalachian Power (APCO) | Outage Center | Twitter

MonPower | Outage Map

Potomac Edison | Current Outages

Wheeling Electric Power (AEP Ohio) | Outage Map | Twitter

Wisconsin

Alliant Energy | Outage Center

Madison Gas and Electric | Outage Map | Twitter

Upper Peninsula Power Company | Outage & Service Problems | Outage Map | Twitter

Superior Water, Light and Power

We Energies | Storm Center | Outage Map | Twitter

Wisconsin Public Service | Outage Center | Outage Map | Twitter

Xcel Energy | Outage Map | Twitter

Wyoming

Black Hills Power and Cheyenne Light, Fuel and Power| Outage Map

Lower Valley Energy | Outage Map

Northwestern Energy

Rocky Mountain Power | Outage Center | Twitter

High West Energy

Yukon

Yukon Electrical Company | Current Outages

---

Telecom Provider Customer Service Information

Wireless

American Tower | 877 282 7483

AT&T Customer Support

Sprint Support | TF 800 827 1180

T-Mobile Customer Care | 611 Via Your T-Mobile Handset | TF 800 937 8997

Verizon Support | TF 800 922 0204

Wireline

AT&T (NC & SC): 800 247 2020

AT&T (CT, MA): 800 922 4646

Comcast 24/7 Hotline: 866 511 6489

Cox Business Customers: 866 272 5777

Frontier Communications: 800 953 9335

TDS Telecom: 1 866 477 0472

Verizon | verizon.com/outage

• Verizon customers requesting POTS line and PRI remote call forward changes due to problems related to storms can be implemented by calling the following numbers:

– MD, DC, VA, NE, NJ: 800 425 2144

– NY: 866 846 0118

– PA, DE: 800 294 7833

• Verizon Business customers can request alternate routing requests to be implemented by calling: 800 444 1111

Vertical Bridge: 561 948 6367

Windstream: 800 843 9214